As part of its "Serve Our World" core value, the JW Marriott Hanoi actively engages with local communities through a variety of impactful programs. One of its most notable partnerships is with Operation Smile, a global initiative that provides life-changing surgeries for children with cleft conditions. The hotel encourages guests to support this cause by providing donation envelopes in guest rooms and collection boxes in public areas. The hotel further supports child welfare by participating in the Check Out for Children program, allowing guests to donate one US dollar per night of their stay to UNICEF.
